We stand behind our products.

If for any reason you are not completely satisfied with your purchase, simply return it and we will be happy to credit your account for the full amount of the purchase.

We recommend that you send your return using UPS or insured Parcel Post for your own protection and to insure prompt delivery. We're sorry, but return shipping fees are not refundable.

If your package was damaged in shipment by the carrier, save the box and the merchandise and notify us immediately at:


The carrier will inspect and pick up the damaged package and the damaged items will be replaced.

Cosmetics Online Purchases

115 West Lovell Street

Kalamazoo, Michigan 49007

Returns or exchanges for purchases made online may not be accepted for return or exchange at a Besso Store.

If your purchases were not made through Besso de Natura online purchases, were sorry, but you will need to return this purchase through the retailer who sold it to you.

Accuracy of Information

We attempt to be as accurate as possible when describing our products on our site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on our site is accurate, complete, reliable, current or error free.

If you have any further questions as to our return policy, please email us at:

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NATURAL COSMETICS 115 West Lovell Kalamazoo MI 49007 USA

Telephone 269.344.2229